Contact us

CONTACT US

We’re happy to assist you. If you have questions regarding your order, shipping, returns, or general inquiries, please reach out using the information below.

Email Support

📧 GodsChildCollection@outlook.com

For the quickest response, please include:

Your order number (if applicable)
The email address used at checkout
A brief description of your question or concern

Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

Please allow 24–48 business hours for a response. During high-volume periods, weekends, or holidays, response times may be slightly longer.

Order & Shipping Assistance

For questions related to:

Order status
Tracking information
Shipping delays

Please review our Shipping Policy first, as many common questions are answered there.

Returns & Refunds

For information about returns, refunds, or eligibility, please review our Returns & Refunds Policy prior to contacting us.

Ministry & Giving Inquiries

If you would like to suggest a ministry, foundation, or charitable organization for consideration, please email us with the subject line:
“Ministry Inquiry”